Privacy Policy

Company: TMPH LLC (“we”, “us”, “our”)

Address: 759 SW Federal Highway, Suite 304, Stuart, FL 34994, USA

This Privacy Policy explains how TMPH LLC collects, uses, discloses, and protects personal information when you visit our websites, sign up for our free classes or newsletters, purchase our programs (including Mentoría 1:1, Hermandad TMPH, “Círculo de Fuego” and “Hermandad de Sangre”), access our community/app, or otherwise interact with us (together, the “Services”).

By using the Services, you acknowledge that you have read and understood this Policy.

1) Information We Collect

We collect the following categories of personal information:

Identifiers & Contact Data

Name, email address, phone number, country/region, billing address.

Usage & Device Data

IP address, device identifiers, browser/user agent, pages viewed, timestamps, referral URLs, and engagement with emails or in-

app messages.

Marketing & Analytics Data

Cookie/Pixel IDs and events from tools such as Google Tag Manager, Google Analytics, Google Ads, and Meta (Facebook)

Pixel, subject to your consent where required.

User-Provided Content

Responses to assessments/questionnaires, messages you send to us (e.g., WhatsApp, support), community posts, challenge submissions, and video/audio if you submit them.

Special Categories

We do not seek to collect sensitive personal data (e.g., health data). If you share it voluntarily (e.g., fitness constraints), you consent to our processing solely to deliver your tailored plan.

2) How We Collect Information

Directly from you when you register, purchase, submit forms, join the community/app, or contact support.

Automatically through cookies, pixels, SDKs, and similar technologies on our sites/app.

From third parties such as payment processors (e.g., Hotmart), CRM/automation platforms (e.g., GoHighLevel), scheduling tools, and analytics/advertising partners, to the extent permitted by law.

3) How We Use Information (Purposes & Legal Bases)

We use personal information to:

Provide the Services and fulfill contracts (perform the contract / Art. 6(1)(b) GDPR):

Create your account, deliver program content, schedule calls, grant community/app access, track progress, and provide support.

Payments and billing (perform the contract; legal obligations / Art. 6(1)(b),(c) GDPR):

Process payments, prevent fraud, comply with tax/financial record-keeping.

Customer support & communications (legitimate interests / consent / Art. 6(1)(f),(a) GDPR):

Respond to inquiries, send service announcements, handle issues, survey satisfaction.

Marketing with consent (consent / Art. 6(1)(a) GDPR; CPRA “share”/“sale” rules):

Send newsletters, launch updates, and show ads based on cookie/pixel data where you have consented.

Analytics & service improvement (legitimate interests / Art. 6(1)(f) GDPR; consent where required):

Measure and improve funnels, content performance, user experience, and product features.

Security, fraud prevention & legal compliance (legal obligations / legitimate interests / Art. 6(1)(c),(f) GDPR).

You can withdraw consent at any time (see Your Rights).

4) Cookies, Pixels, and Similar Technologies

We use cookies, pixels, SDKs, and local storage to:

keep you signed in, remember preferences, measure traffic/conversions, and personalize ads.

Tools may include Google Tag Manager, Google Analytics, Google Ads, and Meta Pixel.

Your choices:

Manage preferences via our cookie banner and settings.

Browser controls can block/clear cookies.

Opt-out options for Google/Meta may also apply (subject to region). Some cookies are strictly necessary for the site to function.

5) How We Share Information

We share personal information with:

Service providers / processors who help us operate the Services (hosting, CRM/automation such as GoHighLevel, payment providers such as Hotmart or Stripe-like platforms, analytics/ads, customer support, email/SMS delivery, scheduling). They process data under our instructions.

Affiliates and business partners where relevant to provide the Services or execute a transaction you request.

Advertising and analytics partners when you have consented to non-essential cookies/pixels.

Authorities or legal recipients when required by law, to protect rights, safety, or prevent fraud.

Business transfers (e.g., merger, acquisition) where permitted by law and with appropriate safeguards.

We do not sell personal information for money. Under the CPRA, certain advertising/analytics disclosures may be deemed “selling” or “sharing.” You can opt out (see Your Rights).

6) International Data Transfers

We are a US company. Your information may be transferred to and processed in the United States and other countries that may have different data protection laws than your country.

7) Your Rights & Choices

Your rights depend on your location. Subject to applicable law, you may have the right to:

GDPR/EEA/UK rights: access, rectification, erasure, restriction, portability, and objection; withdraw consent at any time.

US/CPRA (California) rights: know/access, delete, correct, opt out of “sale”/“sharing” for cross-context behavioral advertising, and limit use of sensitive personal information (we do not use sensitive data for unrelated purposes).

Marketing communications: you can unsubscribe using the link in our emails or contact us.

9) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the personal information we process (e.g., encryption in transit, access controls, least-privilege). No method of transmission or storage is 100% secure.

10) Third-Party Links & Platforms

Our sites/app may link to third-party websites or embed third-party tools (e.g., Hotmart checkout, scheduling, analytics). Those services operate under their own privacy policies. We are not responsible for their practices.

11) Changes to This Policy

We may update this Policy from time to time. We will post the updated version and revise the “Effective date.” If changes materially affect your rights, we will provide additional notice as required by law.